On 3/10/26 After needing a AAA tow, Great job in every way! The Koons Ford FC service department is totally different now. My 2015 is back on the road! Will Smith is a really good advisor. Got the most out of that 11 yo water pump😃. Back again on 5/19/26 for a transmission fluid replacement. Wish they would invite me into the bay to show me or at least take a pic of the old fluid instead of just telling me about it being dirty.

My wife and I recently purchased a "previously enjoyed" Ford Expedition Max to support our growing family and genuinely enjoyed our experience from beginning to end. We worked with Andreas Small & Jonathan Evans on the sales side and they were very easy to work with, professional, helpful, and not pushy at all. We were able to take our time and look at multiple cars over multiple visits until we found the perfect one. Even the financing and warranty process was easy. We enjoyed working with the finance manager Umair Ali who was very friendly and helpful as well.

Brandon's service was excellent. Very kind and patient. I highly recommend him. Thank you.

Brandon's service was excellent. Very kind and patient. I highly recommend him. Thank you.

Brandon is professional, personable, honest, patient and helpful. He never made us feel rushed, asked us questions to make sure we were making the right decision for us and made us feel comfortable throughout the process.

Robert is a great service advisor!