Customer Reviews
Hear what people are saying about buying, servicing, and selling with Koons.
David Berry David Berry
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Koons Ford is a great place to buy a Bronco. The sales guy was super knowledgeable. The part where you have sit with the finance guy to actually sign all the paperwork was so much better than experiences at other dealers. I would definitely return to Koons Ford.
Kimberli Griffin Kimberli Griffin
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Koons Ford in Woodbridge is definitely worthy of this 5 star rating. I have had nothing but pleasant experiences since purchasing a 2024 Ford Bronco for my son in college. He needed a reliable vehicle to get back and forth in college ofc . He has put many miles on his Bronco and Koons Ford has kept it serviced and running. There have been minor issues here and there and Koons has always taken care of them promptly, professionally and thoroughly explained the process. It’s always seamless KEVIN BEASLEY is hands down the best Ford service advisor I’ve ever had. Although members of my family worked/work for Ford I hadn’t purchased one since 2012. Mr.Beasley restored my faith in the brand. He is professional, courteous, knowledgeable and keeps his word. The entire staff is welcoming and the follow up by Mr.Beasley is always sincere and helpful. I highly recommend Koons Ford for your vehicle purchase and service.
Matthew Turnbull Matthew Turnbull
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Rami Darwich Was very helpful and helped us find the right car!
Abe Momoko Abe Momoko
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★I learned that I would be living in the U.S. on an overseas assignment and wanted to get a car so I could explore and travel to many different places. One of the things that attracted me to Koons was the maintenance package and the support they provide even after the purchase. Since I don’t have much knowledge about cars, knowing that they could help take care of things like oil changes and tire maintenance gave me great peace of mind. I purchased a used car, but it was in such excellent condition that it felt almost brand new. I was very impressed with the quality of the vehicle. Most of all, I really appreciated the hospitality of everyone on the sales team. Thank you so much for giving me such a great deal! I was also touched by the kind words, “I hope this car brings you many good memories while you’re in the USA.” It made the whole experience even more special. I’m truly grateful and would definitely recommend Koons to other friends and colleagues who are also living in the U.S. on overseas assignments😊 Arigato:-) I almost forgot the most important part of this review! A huge shout-out to Mr. Vinny Choi, who took amazing care of me throughout the entire deal. Vinny has visited Tokyo several times, so naturally, somewhere between talking about cars, we ended up having great conversations about Japanese food… and, of course, K-POP! 😂 From beginning to end, Vinny was incredibly patient and somehow managed to accommodate all of my many (and sometimes shameless 😅) requests. Thank you, Vinny, for putting up with me and making everything happen! And to any Japanese people moving to the DC area: buying a car in the U.S. can feel a little intimidating, especially when you’ve just arrived from Japan, but you’re in good hands here. Go to Koons and ask for Vinny! 🇯🇵🇺🇸 安心して指名してください!Highly recommended!
Shreya Yedla Shreya Yedla
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★We had a great experience purchasing a car here, especially when we were looking to buy a car quickly. Adil and Chris were so incredibly helpful and made the whole process feel very easy! :)
Deb Hollowell Deb Hollowell
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Great experience! Michael was fantastic to work with and made it a smooth and painless!
Sarangoo Batbold Sarangoo Batbold
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★It was very satisfying to work with the team and I was very confident to buy a certified car. The sales representative Muhammed helped us and he was so professional and friendly. And Vinny the manager helped us a lot with the price and overall process to purchase and pick up with full services. I appreciate them a lot.
helar Claure helar Claure
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Good and professional customer service
Khaled Nouh Khaled Nouh
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Purchased my third car from Ahmad AlFaham thank you for all your help and Abdo Ismail