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    Koons Reviews

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    Customer Reviews

    Hear what people are saying about buying, servicing, and selling with Koons.

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    Kevin morgan

    Above all others !this will be my 6th car it total financed.first person I went to was jimmy the boxer bc they swear by trade ins ,getting more than their worth,n doing any deal..let me tell you,they lie and tryed to scam me!26k for a Nissan Sentra with 76k on it(not including interest)it was crazy.i went in to koons,first time ever.tiffany took me in told me no games tell me what you want,we wanted A newer subcompact,low miles.4 hours latter were off the lot in a Hyundai venue 9k mile on the dash under kbb,very little down,out my last vehicle paid off!I'm talking about start to finish they got it done.frendly,great finance.there will never be another first or second choice .koons kia of Owings Mills gets my business bc they get it

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    Michelle Kemp

    I worked with Gary Harris on a trade in for a new vehicle. The task seemed impossible to do. Gary Harris tackled the deed at hand with professionalism, knowledgeability, understanding and compassion. You don’t find many with his magnitude of expertise. He was able to complete the task and get me into a beautiful vehicle that I never thought I would be able to get. Koodos to this man and the hard work and dedication it took to get the deal done!! Thank you Gary Harris. I will be recommending you and Koons Volvo to everyone I know!!

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    Jorge Rivas

    This is the second car I buy at Koons Arlington and every time I am greeted with professionalism. This time around Dan was our sales representative and he went above and beyond to helping me find a car for my wife. Dan took the time to record a personalized video of him showing us the car. I have bought several cars but no one has gone to that level of great customer service. From receiving a video from Dan to walking out with the new car it was a pleasant experience. Very truthful and honest dealership.

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    Krishna Gunupati

    Sold my 2019 Volvo S60 to Koons Buys Cars. Naim Bryant matched an existing offer I had, and offered to buy it immediately. He was professional and courteous, answered all my questions and concerns, and allowed me to keep the car until the check cleared the bank which I did. Gina from Koons came by after the check cleared and picked up the car from my house. I felt comfortable with Naim and the fact that I didnt have to drive the car to Koons, reduced my anxieties further.

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    Faten Ahmed

    Before I purchased my Toyota Yaris 2020 yesterday, I was very hesitant to make the decision and take this step. Owing to Mr. Mohammed Abdhullah's sales capabilities and professionalism, I was convinced to purchase the vehicle, Mr. Abdullah possesses a respectful and professional sales demeanor in his sales field, which is a talent in itself. I definitely recommend Mr. Abdulla, Sales Consultant, Koons Tysons Corner, to anyone who is looking to buy a vehicle.

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    faith kerr

    I was skeptical at first, however from the first phone conversation with JC he assured me that I would be leaving satisfied in a brand new vehicle. JC worked to ensure that I was getting the best deal on my trade in and new Palisade. He kept me informed of every step and kept negotiating on my behalf. The entire team was respectful and courteous. JC thank you for everything today!! I definitely recommend you and this dealership. JOB WELL DONE TODAY!

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    Amy Landen

    Toyota Easton arranged to pick up my car from my house for routine maintenance at no charge. They called me after going over my car to confirm what maintenance was required to get permission to proceed. Car was returned that afternoon. The pickup is a wonderful service that offer and worked perfectly with my schedule. Everyone that I dealt with were professional and friendly. I highly recommend them.

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    Kevin Coyle

    Everyone at Koons toyota Easton where beyond professional in every way. They all deserve more than 5 stars. From the minute I walked in I never felt like a customer, I felt like family. I would highly recommend them to everyone for there next automobile purchase. Again they made me feel like family which is very hard to come by these days. Thank you kindly to all there.

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    Reza Shahcheraghi

    Great experience shopping for and ordering a 2022 Ram truck from Koons. Everyone I came into contact with, from the GM James to the truck expert Terry to my salesperson Danny, was extremely helpful and professional. My truck finally arrived, got a great price, a great rate, and I couldn’t be happier! I highly recommend this dealership and group of people

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    Jacob Lawson

    Alex Hernandez made sure the service was exceptional. He got me in as quickly as possible. I had new tires on my vehicle in less than two hours from when I called to when the service was complete. They found a leak with an additional tire, other than the one that had a screw, and submitted the warranty claim and had that tire replaced quickly also.

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    Tiffany Vinson

    This was a completely painless experience! Jason is a very honest and helpful salesmen. And Mike in finance was very kind and helpful as well. We live about an hour and a half away from the dealership, but it was worth the drive! They also have a wide variety of very desirable vehicles! Definitely recommend!

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    Tiffany N Tim

    This was a completely painless experience! Jason is a very honest and helpful salesmen. And Mike in finance was very kind and helpful as well. We live about an hour and a half away from the dealership, but it was worth the drive! They also have a wide variety of very desirable vehicles! Definitely recommend!

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    Tiffany Vinson

    This was a completely painless experience! Jason is a very honest and helpful salesmen. And Mike in finance was very kind and helpful as well. We live about an hour and a half away from the dealership, but it was worth the drive! They also have a wide variety of very desirable vehicles! Definitely recommend!

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    Dan Giambra

    Working with Mikey and Alex was super easy and was a breeze. Mikey answered every question for us and helped us make the best decision in what to buy. Alex was great in helping us with the money and loan set up. We will be back for our next car in the future, no question.

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    Monica Freas

    Ian at Koons Tysons was so wonderful. I typically hate the car buying experience, but Ian was very helpful and knowledgeable. He is low key and very personable - we really appreciated the great service we received from him. Our salesman Daniele was also great.

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    Chantelle Simmons

    I’ve moved farther away from this service center but I drive all the way there because their customer service and work is by far the best to me. Thank you for always getting me in to service my vehicle on the days and dates I need with no long waits.

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    Julieann Troy

    The Service writer George, and the driver Joe were wonderful. Very professional. George kept me informed as my car was serviced and when it was completed. Joe took great care of my car and was so nice when picking up and dropping off my car.

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    Patrick Johnson

    Pouya was absolutely amazing! Helped out with everything we asked for and more. Was able to get the car I wanted at an amazing price with some gifts included. Highly recommend working with this man! Thanks again, Pouya!

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    jose paz

    Luis G. I cannot thank you enough for your wonderful service. I really felt like you had my best interest at heart and broke down exactly what was needed for my vehicle. Once again, thank you Luis and the Koons team!

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    William Ellis

    Luis was great and he really detailed everything for me, I didn’t have to ask questions over and over, he was kind and polite and definitely will be bringing my friends here. He definitely knows his sports haha.

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    Jnlandron

    Awsome team. Everything was as promised and more. Recommend this dealership to anyone. Peter, chris, Jason and Brandon were awesome to deal with. Got a car and had an awesome time with thise guys

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    Sandeep Dalvie

    The service was excellent. Danielle kept us informed and was very service oriented keeping our interests at the forefront. Highly recommend using the concierge service for easy servicing.

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    María

    The Koons Toyota Dealership in Tysons provided great customer service as well as maintenance. My car maintenance and upgrades were done efficiently as well as effectively.

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    Tyra Andrews

    Great experience! Mr. Mohammed Abdullah helped me out and he was amazing! He was very nice, not too pushy and made sure my experience was smooth.

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    Timothy Trammell

    Koons KIA Service and staff in Woodbridge, VA have been nothing less than exceptional in servicing my 7 KIA vehicles over the past 10 years. 👍

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    Eric “The chosen Geek”

    Go to Luis G. He'll take care of you. Great customer service and was a remarkable staff member. Highly recommend him.

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    Jennifer Miller

    Had a recent warranty concern and wanted a look. Got in and out with mostly ease. Love the shuttle option.

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    kenneth soehnlein jr

    Had very good experience Courtney Krause my service lady made sure that the work was 100 percent perfect

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    Douglas Lucius

    All good. Lot of work in short period of time. Friendly staff, especially Bill Appel.

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    brenda payne

    Annual inspection for my 2008 Prius with 380000 miles on it

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    Christopher Young

    Aladin was great and whole team was very kind and patient.

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    Santino Marks

    Every one was nice and helped out alot

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    Paco Miranda

    Excelente trato kevin donis gracias

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    Matthew Soltis

    Absolute amazing service!

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    Tom Baker

    Quick and easy service.

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    Khalid Mahmood

    good

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