Professional staff and quick service. Steve was great with the appt and took very good care of me and even called to give me updates.

We had a wonderful experience at Richmond BMW and found the perfect car! Steve Lerner was such a big help in securing the deal and was very responsive throughout the whole process. A big thank you to Alex as well!

Richmond BMW service is always outstanding. Va Natale is a superior service representative. He definitely understands BMW service requirements. Overall, super service.

Our salesman Chris was a car guru. I have been looking for a long time and not one other dealer or sales person pointed out all the features that Chris took the time to do with us. We had a great experience!

Had a PPI done on a car I was purchasing. The technician was very thorough and did great work. Josh was kind and communicative. I plan on using them to service my new to me vehicle moving forward.

Excellent new vehicle experience with salesperson Jacob S (and other professionals at Richmond BMW). Worth the drive and decision.