Crown BMW Richmond

Professional staff and quick service. Steve was great with the appt and took very good care of me and even called to give me updates.

We stopped by to view a color we had seen online and left with a beautiful Adventurin Red 840 I x-Drive which happened to be on the showroom floor. What a great automobile! The Team at Richmond BMW are just wonderful! JR, you were so helpful and such a pleasure to work with! Mike, you were great! Just remember to keep telling folks about Steve H 😀. Alex, thank you so much, we enjoyed talking to you so much about your good deeds in your home country. Take care of that ‘55! Jacob, you were such a gentleman, thank you so much for your kindness. Thanks to all at Richmond BMW, you have made mine and Dotti’s 840ix purchase, a purchase that we will not forget! Y’all are awesome! If you want a great car from an amazing dealership, Richmond BMW is the place!

I want to share my experience and gratitude to Frank Sorensen, the manager of Midlothian BMW. Frank helped me purchase my x5 hybrid. He had the car draped in a black blanket with a big red Bow. Subsequently when I had issues that needed addressing he managed his staff and service department to handle everything swiftly and with professional guidance. If you want to purchase a BMW go to this dealership. I live in Hampton roads and traveled there. Best move I could have made. From one business owner to another. Bravo. Christine Parrish. 09/28/25.

I want to share my experience and gratitude to Frank Sorensen, the manager of Midlothian BMW. Frank helped me purchase my x5 hybrid. He had the car draped in a black blanket with a big red Bow. Subsequently when I had issues that needed addressing he managed his staff and service department to handle everything swiftly and with professional guidance. If you want to purchase a BMW go to this dealership. I live in Hampton roads and traveled there. Best move I could have made. From one business owner to another. Bravo. Christine Parrish. 09/28/25.

We had a wonderful experience at Richmond BMW and found the perfect car! Steve Lerner was such a big help in securing the deal and was very responsive throughout the whole process. A big thank you to Alex as well!

Richmond BMW service is always outstanding. Va Natale is a superior service representative. He definitely understands BMW service requirements. Overall, super service.