Very Nice courtesy service

Koons Baltimore Ford has got to be my best experience at car buying. The Salesman Derek and the Finance Guy Joshua were super hospitable and made my experience amazing! They were very detailed, honest and made me feel confident about my purchase. Thank you Koons for my new Malibu!!

My sales person Jordan went above and beyond getting me into the vehicle I wanted, would highly recommend him to all my friends

Salesman Robert Young along with the finance manager Joshua Townes provided excellent customer service in purchasing our son’s first vehicle for his 16th birthday.

I just wanted to say thank you to the kind gentlemen who helped me get caps for the air valves on my tires last week! I was traveling from West Virginia with a rental car and was panicking about how to get the problem solved (also in frigid, rainy weather!). If I am ever in this area again and need help, I know where to go :)

Great dealership to work with. Made the process very simple. As a lady, I hate going into dealerships especially for truck buying because I’ve always been manipulated into more money for random stuff that said I needed, that I didn’t. At Koons that wasn’t the case. Frank Janezic was my salesman and he was great. Very upfront about everything, treated me like an actual human. That may sound crazy to some, but most know what I’m talking about. I’m very happy I chose to work with Koons Ford. And very happy to of worked with Frank.