Koons Mercedes-Benz of Catonsville

Great Mercedes-Benz dealership around the whole DMV area, impressive inventory of all the models. Bought 2 new vehicles & the experience was nothing short of exceptional!! Ahmer Zaman was very detailed & transparent with every step in the process. He is the go to guy !

Fantastic experience from start to finish. The service advisor was highly knowledgeable and helped me understand exactly what my vehicle needed without any pressure. It’s a relief to find a trustworthy team. Highly recommend this locations service department!

5 star treatment from the service department! Absolutely astounded at how my vehicle was scheduled and promptly serviced with ease! I didn’t feel like just another customer, there was clear communication and they really went above and beyond to make an appointment that worked best for myself.

The service department at Mercedes‑Benz did an outstanding job. The team was professional, efficient, and provided excellent customer service from start to finish. I’ll definitely be returning for future service needs.

Had to get some service done and It was my first time here and from the moment I got there to the moment i left everyone was wonderful got me out of there exactly in the tie frame they gave me and kept me well informed you have gained a new customer great service department when its time for a new car I will be getting mine from here

The staff here are super helpful and friendly!! A great experience will definitely be back