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Samanthaxxroblox
5.0
★★★★★Fantastic they had the car i wanted at a great price and my awesome salesman Claude Bukasa for his outstanding work and customer satisfaction he and his management team are the best step by step even when my car had a few issues being that it was a used vehicle they took care me 100% and that is a great 👍 value to customer service 😀 thank you Sterling ford.
Mirwais Ayazi
5.0
★★★★★Very fair , simple, and transparent dealership. Bought a Ranger from Sam for a great price. Overall good experience.
Andrew G
5.0
★★★★★So there I find myself, signing for a purchase of a 2026 red Ford Maverick Hybrid. By all rights I should be having thoughts of sitting in NOVA traffic enjoying the near 40mpg the truck will give me. But I'm too distracted by the diamond ear bling of my salesman, Mr. Eddie Blue Eyes, as he sips from his enormous pink Stanley thermos. As I hear the muffled tones of One Direction from his single ear air pod, I watch him sip that Stanley thermos and discover the need to quietly remind myself that I am indeed still heterosexual, but incredibly grateful to have been serviced by a wonderful salesman. Serviced, in this case, by the purchase of the new Ford Maverick truck mentioned above. All kidding aside, the experience at Koons Ford Sterling was fantastic. They sales staff was not pushy, they were accommodating, and gave me exactly the kind of car buying experience I was looking for. I will be happy to come here for my next vehicle purchase... and perhaps another chat with Eddie if my wife divorces me. A man is allowed to be curious, and the ear bling and baby blue eyes do make an impression.
Veronica
5.0
★★★★★Matt Amani was fantastic to work with! He helped me purchase my Mazda CX-5 and provided excellent customer service throughout the entire process. He was very knowledgeable, kind, patient, and made everything easy and stress-free. I really appreciate his professionalism and would definitely recommend Matt to anyone looking for a great car-buying experience!
Amanda Dago
5.0
★★★★★One of the best customer service experiences at a car dealership we have ever had! Alan, Hamza, and Kevin did an outstanding job getting us into our dream truck in our desired price range. They stayed way past closing and not once did they lose their positive “never give up” attitudes, nor did they ever make us feel like we were an inconvenience to them. We highly recommend working with Koons Sterling Ford - and if you ask to work with Alan, Hamza, and Kevin you won’t walk away disappointed!
Tricia Kershaw
5.0
★★★★★Five Stars — Great Experience at Koons Sterling Ford I had an excellent experience purchasing my Bronco from Koons Sterling Ford. I found a Bronco I liked on the Koons website and requested confirmation that it was still available. I received a call right away to set up a test drive. Matt Amani from the sales team was fantastic throughout the entire process. He kept in touch by text, confirmed my appointment, and when I found another Bronco on the website that I liked even better, he quickly confirmed that it was available. He even took the time to send me a personalized video of the vehicle, pointing out its features and giving me a great look at it before I came in. When I arrived at Koons, Matt greeted me and had the Bronco ready for a test drive. The staff also quickly appraised my trade-in and offered me a fair price. Everyone I dealt with—including Matt, Alfonso from the business team (who lead us through all of our purchasing options with great patience), Sophia from customer relations, and the rest of the Koons staff—was helpful, courteous, and professional. The entire experience was straightforward and enjoyable, and I really appreciated how responsive and accommodating everyone was. I would definitely recommend Koons Sterling Ford to anyone looking for a new vehicle. I'm very happy with my Bronco and with the experience I had purchasing it!