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george farias
5.0
★★★★★Matt Amani helped me purchased my beautiful truck! I really had an outstanding experience working with Matt Amani. From start to finish, he went above and beyond to make the entire process smooth and stress-free. What truly impressed me was his dedication—he personally drove the vehicle all the way to my home in West Virginia, which saved me so much time and effort. Matt is professional, honest, and genuinely cares about his customers. He answered all my questions, made sure I was comfortable with everything, and made the whole experience feel easy and enjoyable. It’s rare to find someone who provides this level of service these days. If you’re looking for someone reliable and committed, I highly recommend Matt Amani. I would definitely work with him again!
A.S.G.J Vargas Baca
5.0
★★★★★Matt Amani is an excellent sales associate! My wife and I purchased a beautiful truck truck from him. Please ask for Matt Amani when you go there. He is the best salesman ever. I highly recommend him and the dealership
Ronald West II
5.0
★★★★★Contacted Koons via Autotrader and got a QUICK reply from Matt Amani. Was a GREAT experience, honestly. Typically going through a typical dealer is a rough and time consuming process but Matt made it go absolutely perfectly. Friendly, attentive, and with great attention to detail. Got the car prepared for my arrival the next morning, was ready for the test drive and answering questions and the deal was done. Then, while waiting, I got visited by Raychelle Brooks, a client relationship manger, who got me hooked up with all of the information and services available and made sure the process was going well. She was great! Then, I get with Ashley Smith in finance and her portion was quick, accurate, VERY well explained, and ultra simple. This Koons location has it all figured out. I was highly impressed by the entire staff and the process. Big kudos!
Wayne Schofield
5.0
★★★★★I recently purchased a vehicle from Koons Ford Sterling, and the experience was exceptional from start to finish. I want to specifically recognize Matt Aamani, Matt Newman, and Ashley Smith for their outstanding professionalism. They were attentive to my every need and truly went the extra mile to ensure I was satisfied with my purchase. Most impressively, I inadvertently left several personal items—including a money clip—in my trade-in. The team recovered and returned everything to me intact. This level of honesty speaks volumes about the integrity of this dealership and their commitment to their customers. I will certainly be a returning customer and highly recommend this team!
Amplify Properties
5.0
★★★★★First off I live in NC and I bought a truck at Koons in VA. That should tell you something. Mani my salesman went above and beyond. He responded quickly, sent me videos and pictures in detail. Mani and Matt one of the managers put some numbers together for me that got me the best bang for my buck. Ashley in finance did a great job mailing me all the paperwork to sign and easy enough to mail back. It was a no pressure buy! They shipped me the truck and they picked up my trade. Easy! Thanks again!
Abby Ware
5.0
★★★★★We worked with Matt Amani to purchase our new vehicle. He was so amazing and patient over our few days together. After closed out our purchase, he told us he came in that last day on his day off just to take care of us! That was a true reflection of his dedication to his customers. What a great guy.