Koons Baltimore Ford

I had a great experience working with Ray McLaughlin at Koons ford in Baltimore. He was professional knowledgeable and made the entire car buying pricess easy and stress free. He answered all my questions was honest and transparent and helped me get the right truck i wanted without any pressure. I highly recommend asking for Ray McLaughlin. If you're looking for excellent customer service. Thank you for making this a positive experience!

Great dealer great salesman. Great service was in and out in less than two hours cash buy! They detailed my vehicle put gas in it and it was amazing. Their vehicles were definitely worth every penny.

We had 2 great experiences with Koons Baltimore! We bought our original truck there over a decade ago and came back for a new truck. Frank was wonderful to work with and made everything so easy and seamless as a busy family with no time for car shopping. We did everything via email/text/phone so when we went to pick the truck up, we were in and out in 15 minutes. Frank was great at answering questions and making sure everything was as we wanted. We will definitely be back for our future Ford purchases!

If I could give Jake higher than 5 stars. He went beyond the call of duty and his knowledge was 2nd to none. Also another 5 stars goes to the management team at Koons. Thank you and will see you for our next purchase.

The employees Lilly and Eric were very nice and helpful and I was very happy and satisfied with the experience. I will definitely visit again.

A huge shoutout to Jose Rodriguez for being my awesome guide in finding my brand new 2026 Mustang GT! This is my first V8, and I couldn’t be happier with his amazing customer service! If you’re on the hunt for top-notch service and a fantastic deal, Jose is the guy to go to!