On 3/10/26 After needing a AAA tow, Great job in every way! The Koons Ford FC service department is totally different now. My 2015 is back on the road! Will Smith is a really good advisor. Got the most out of that 11 yo water pump😃. Back again on 5/19/26 for a transmission fluid replacement. Wish they would invite me into the bay to show me or at least take a pic of the old fluid instead of just telling me about it being dirty.

Brandon Tobar was very informative and helpful

Brandon was awesome to work with! Super helpful, knowledgeable, and made the whole process easy with zero pressure. You can tell he really cares about his customers and appreciates feedback. Highly recommend asking for him!

Brandon went above and beyond, he made buying from out of state as painless as possible!

Brandon and Jon made the car buying experience very simple.

I bought a vehicle from here which I am very happy about Wayne the salesman was great he was informative and knowledgeable a type of person who you want on your side as a salesperson the real no pressure salesman a person wants. Aydin the financial support system was also very attentive and friendly no hassle at all and very pleasant to speak with. I recently had a situation with my vehicle and spoke with the GENERAL MANAGER and he is indeed a super nice person I went in being very very upset and wanted to yell and scream but the GENERAL MANAGER really helped me out as if I was family and I was stunned and thought of it as an early Christmas gift I am so happy that I chose KOONS FORD of Falls Church