Excellent service from everyone. Highly recommend this dealer

I did not get the service I expected. Maybe it was a communication issue. The person who checked me in was not the person who checked me out. I wanted to get the EV multi service that was advertised on the webpage but when I got home I discovered that the only thing they did was rotate the tires! There was no battery inspection, no multi point inspection, no fluid checks etc. I really wanted to get my EV thoroughly checked out before my warranty expired. Very disappointed. To Update, I got a quick response with an offer to return the car and get the service that I had hoped for. To be fair, I think the issue started with a confusing "coupon" meant for several Baltimore area dealers and the list of service items did not match the local service policy. I hope to get his resolved in a follow on visit. My prior experience with Koons in Clarksville was great so I think was just a fluke.

Dave Hammond is always so caring, patient and makes me feel at ease, he’s professional and he takes the time to explain any questions that I have concerning the truck and/or service, I truly appreciate him being so helpful.

Was told the incorrect information when I called to make an appointment for service. Hernandez and I believe the service manager got me in. They went above and beyond. Thank you Koons Chevy of Clarksville!!!

Sales team was helpful and not pushy. Service has been great to work with. Overall grateful experience

Purchased a new Silverado 4500 truck during the holiday sales event. Josh (General Sales Manager) went well and above expectations to accommodate me on my recent purchase.